Refund Policy

Last updated: 2 June 2026

30-day money-back guarantee

If you're not satisfied with Tivo Pro, you can request a full refund within 30 days of your purchase. This applies to both monthly and yearly subscriptions on a first-purchase basis.

How to request a refund

To request a refund, email us at grigorios.sboros@gmail.com with your account email and order reference, and we'll process it through Paystack.

Cancellations

You can cancel your subscription at any time from the customer portal or by contacting us. Cancellation stops the next renewal. If you're within the 30-day window above, you can also request a full refund.

See our full Cancellation & Dispute Policy for details on dispute resolution and chargebacks.

Questions

Reach us at grigorios.sboros@gmail.com.